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GrimRT
07-05-2012, 11:10 PM
Since I cant get ahold of anyone at SCT, has anyone encountered this problem: when I try to upload an email tune to my handheld from my computer, I keep getting an error message that says 'wrong version of liveload. you need to upgrade to version 2.2.12.2 or later". The issue is, I'm already running 2.2.12.3

99blackrt
07-05-2012, 11:26 PM
Never had the problem but I would uninstall the program from your computer and reload it if you haven't tried this already. Worth a shot.

blackknight
07-05-2012, 11:36 PM
I had to send mine back to update it! but mine shut-off completely! you almost have to call them early in the morning, and they can try to view it thru your computer.

User
07-06-2012, 12:20 AM
uninstall the program and re-install. Following the directions, only hook up the device when it asks.

Don't update the program just download the direct software from SCT that is up to date.

99dart
07-06-2012, 01:01 AM
What User & 99black said. Try that first, then if you have to, call SCT.

GrimRT
07-06-2012, 04:15 PM
Thanks guys, I eventually figured it out. For some reason the file didn't save properly when I detached it from the email. Its good now.