K&N has the best customer service

[slvr03dakrt]

Well as most of you have read I had a nitrous backfire which trashed my K&N intake system. So i called customer service to see if it was possible to purchase individual parts to a kit. He asked me what happened and what part i needed I told him i had a nitrous backfire which caused the tube to crack approx. 8 inches. He said ah its no big deal just send me some pics and we will send you a new one. I asked him If i needed to pay for anything and he said he would put it in as an under warranty which means i pay no money.

[emwhiteR/T]

That's awesome!

I wonder why they want pictures?

[Nolan]

So they know you've actually bought a K&N FIPK and aren't just piecing one together using their warranty for free parts.

Nolan

[cullins]

k&n has a recall on the tubes for dakotas because they sag and hold the throttle open there is a code on the bottom of the tube you give them that and you get a new one. its only for some years tho.

[Fltlander]

k&n has a recall on the tubes for dakotas because they sag and hold the throttle open there is a code on the bottom of the tube you give them that and you get a new one. its only for some years tho.

Also they have a recall on the 1st gen. due to the tube was cracking.

[John]

well thats pretty nice of them. Now hopefully you get that lucky with your hood.

[TurboBlew]

Well as most of you have read I had a nitrous backfire which trashed my K&N intake system. So i called customer service to see if it was possible to purchase individual parts to a kit. He asked me what happened and what part i needed I told him i had a nitrous backfire which caused the tube to crack approx. 8 inches. He said ah its no big deal just send me some pics and we will send you a new one. I asked him If i needed to pay for anything and he said he would put it in as an under warranty which means i pay no money.

they recalled some of the early FIPK intakes. Ive exchanged a few over the years.

[slvr03dakrt]

Well guys i recieved my intake tube today free of charge. If i only had a motor to put it on. Looks like i will have one built in about a month.